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중국포럼 입니다.

알리에서 반송택배 보내보신분 계신가요?7

바세-린
등록일 2023-06-16 10:13
조회수 629

CPU 불량나서 AS 보내려고 주소를 받았습니다

심천시 로 우체국 EMS로 보냈는데요

6월1일 이후 움직임이 없는데.. 택배 수령자가 뭘 해줘야하는게 맞나요?

파워링크 등록안내

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0 도토로이

중국은 수령인이 관세 직접 내야 하는 구조입니다. 면세한도가 매우 작습니다. 우체국 통해서 저희가 연락할수도 있다곤 하는데...

셀러한테 연락해서 관세 내고 받으라고 해야 합니다. 자신은 보냈으니까요.

인보이스에 얼마 적어 내셨나요?

2023-06-16 점아이콘

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0 바세-린

37달러 적어서 냈습니다 품목에는 CPU라고 적었습니다..

2023-06-16 점아이콘

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https://www.ems.com.cn/english/ 링크 보내서 트래킹번호 조회해서 관세 내라고 채팅 보내세요. 17track은 황금방패에서 걸려서 조회 안되네요.

2023-06-16 점아이콘

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바세-린

이주간 답답했는데 감사합니다.

2023-06-16 점아이콘

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0 바세-린

Hello, After-sales staff will handle it.

안녕하세요, 판매 후 직원이 처리합니다.

Alibaba Translation

If so, are you taking care of it?

읽기

11:56

IF have new. we will deal with it.

새로운 경우. 우리는 그것을 다룰 것입니다.

Alibaba Translation

<div class="message-row user-type-12 row-card-text" data-spm-anchor-id="a2g0s.imconversation.0.i8.1c1d3e5fwSzepE" style="box-sizing: border-box; margin: 0px; padding: 0px 12px 6px 6px; border: 0px; font: inherit; vertical-align: baseline; display: flex; flex-direction: row;">
   <div class="message-contain" style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; font-size: 12px; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline; position: relative;">
      <div class="lzd-message-item card-text" style="box-sizing: content-box; margin: 0px; padding: 5px; border: 0px; font: inherit; vertical-align: baseline; height: auto; width: auto; max-width: 750px; background: rgb(255, 255, 255); border-radius: 8px; position: relative; display: inline-block; align-self: flex-end;">
         <div class="message-text-box" data-spm-anchor-id="a2g0s.imconversation.0.i14.1c1d3e5fwSzepE" style="box-sizing: border-box; margin: 0px; padding: 5px; border: 0px; font: inherit; vertical-align: baseline;">
            <div class="lzd-message-text" style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; font-size: 14px; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline; word-break: break-word; overflow-wrap: break-word; max-width: 750px; color: #151515; letter-spacing: 0px; white-space-collapse: preserve;"><span class="emoji-face has-text" style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline; cursor: text;">Hello, After-sales staff will handle it.</span></div>
            <div class="box" style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline;">
               <div class="lzd-message-text translation" style="box-sizing: border-box; margin: 12px 0px 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; font-size: 14px; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline; word-break: break-word; overflow-wrap: break-word; max-width: 750px; color: #151515; letter-spacing: 0px; white-space-collapse: preserve; position: relative;">안녕하세요, 판매 후 직원이 처리합니다.</div>
               <div class="lzd-message-text tip" style="box-sizing: border-box; margin: 4px 0px -6px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; font-size: 10px; line-height: 20.15px; font-family: inherit; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline; word-break: break-word; overflow-wrap: break-word; max-width: 750px; color: #333333; letter-spacing: 0px; white-space-collapse: preserve; opacity: 0.5; text-align: right;">Alibaba Translation</div>
               </div>
            </div>
         </div>
      <div class="message-read-type" style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline; width: 269.812px; text-align: right;"> </div>
      </div>
   <div class="avatar-holder" style="box-sizing: border-box; margin: 0px 5px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline; width: 40px; min-width: 40px; height: 40px;"> </div>
   </div>
<div class="message-row user-type-11 row-card-text" style="box-sizing: border-box; margin: 0px; padding: 0px 12px 6px 6px; border: 0px; font: inherit; vertical-align: baseline; display: flex; flex-direction: row-reverse;">
   <div class="simple-avatar circle " style="box-sizing: border-box; margin: 0px 5px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; font-size: inherit; line-height: 32px; font-family: inherit; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: middle; position: relative; display: inline-block; overflow: hidden; text-align: center; background: rgb(238, 238, 238); color: #ffffff; text-wrap: nowrap; width: 40px; height: 40px; border-radius: 50%; min-width: 40px;"><img src="https://ae01.alicdn.com/kf/HTB1f58GKwHqK1RjSZFg7617JXXam.png" style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; font-size: 0px; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: middle; color: transparent; width: 40px; height: 40px; display: block;"></div>
   <div class="message-contain" style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; font-size: 12px; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline; position: relative;">
      <div class="lzd-message-item card-text" style="box-sizing: content-box; margin: 0px; padding: 5px; border: 0px; font: inherit; vertical-align: baseline; height: auto; width: auto; max-width: 750px; background: rgb(227, 240, 255); border-radius: 8px; position: relative; display: inline-block; align-self: flex-end;">
         <div class="message-text-box" style="box-sizing: border-box; margin: 0px; padding: 5px; border: 0px; font: inherit; vertical-align: baseline;">
            <div class="lzd-message-text" style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; font-size: 14px; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline; word-break: break-word; overflow-wrap: break-word; max-width: 750px; color: #151515; letter-spacing: 0px; white-space-collapse: preserve;"><span class="emoji-face has-text" style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline; cursor: text;">If so, are you taking care of it?</span></div>
            </div>
         </div>
      <div class="message-read-type" style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline; width: 215.172px; text-align: right;"><span class="read-type" style="box-sizing: border-box; margin: 0px 6px 4px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; font-size: 14px; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline; align-self: flex-end; color: #999999;">읽기</span></div>
      </div>
   <div class="avatar-holder" style="box-sizing: border-box; margin: 0px 5px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline; width: 40px; min-width: 40px; height: 40px;"> </div>
   </div>
<div class="message-row user-type-0 row-card-system" style="box-sizing: border-box; margin: 0px; padding: 0px 12px 6px 6px; border: 0px; font: inherit; vertical-align: baseline; display: flex;">
   <div class="avatar-holder" style="box-sizing: border-box; margin: 0px 5px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline; width: 40px; min-width: 40px; height: 40px;"> </div>
   <div class="message-contain" style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; font-size: 12px; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline; position: relative; width: 570px;">
      <div class="lzd-message-item card-system" style="box-sizing: content-box; margin: 0px auto; padding: 5px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; font-size: 13px; line-height: 20px; font-family: inherit; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline; height: auto; width: auto; max-width: 750px; background-image: none; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; border-radius: 8px; color: #9299a2; word-break: break-word; text-align: center;">
         <div class="lzd-system-text" style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline;">11:56</div>
         </div>
      <div class="message-read-type" style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline; width: 570px; text-align: right;"> </div>
      </div>
   <div class="avatar-holder" style="box-sizing: border-box; margin: 0px 5px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline; width: 40px; min-width: 40px; height: 40px;"> </div>
   </div>
<div class="message-row user-type-12 row-card-text" style="box-sizing: border-box; margin: 0px; padding: 0px 12px 6px 6px; border: 0px; font: inherit; vertical-align: baseline; display: flex; flex-direction: row;">
   <div class="simple-avatar circle " style="box-sizing: border-box; margin: 0px 5px; padding: 0px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-variant-alternates: inherit; font-stretch: inherit; font-size: 12px; line-height: 32px; font-family: Roboto, sans-serif; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: middle; position: relative; display: inline-block; overflow: hidden; text-align: center; background: rgb(238, 238, 238); color: #ffffff; text-wrap: nowrap; width: 40px; height: 40px; border-radius: 50%; min-width: 40px;"><img src="https://ae01.alicdn.com/kf/Sf0a2358d21cb47e4a77ed327df23eb05S.png" style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; font-size: 0px; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: middle; color: transparent; width: 40px; height: 40px; display: block;"></div>
   <div class="message-contain" style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-variant-alternates: inherit; font-stretch: inherit; font-size: 12px; line-height: inherit; font-family: Roboto, sans-serif; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline; position: relative; background-color: #ffffff;">
      <div class="lzd-message-item card-text" style="box-sizing: content-box; margin: 0px; padding: 5px; border: 0px; font: inherit; vertical-align: baseline; height: auto; width: auto; max-width: 750px; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; border-radius: 8px; position: relative; display: inline-block; align-self: flex-end;">
         <div class="message-text-box" style="box-sizing: border-box; margin: 0px; padding: 5px; border: 0px; font: inherit; vertical-align: baseline;">
            <div class="lzd-message-text" style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; font-size: 14px; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline; word-break: break-word; overflow-wrap: break-word; max-width: 750px; color: #151515; letter-spacing: 0px; white-space-collapse: preserve;"><span class="emoji-face has-text" style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline; cursor: text;">IF have new. we will deal with it.</span></div>
            <div class="box" style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline;">
               <div class="lzd-message-text translation" style="box-sizing: border-box; margin: 12px 0px 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; font-size: 14px; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline; word-break: break-word; overflow-wrap: break-word; max-width: 750px; color: #151515; letter-spacing: 0px; white-space-collapse: preserve; position: relative;">새로운 경우. 우리는 그것을 다룰 것입니다.</div>
               <div class="lzd-message-text tip" style="box-sizing: border-box; margin: 4px 0px -6px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; font-size: 10px; line-height: 20.15px; font-family: inherit; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; vertical-align: baseline; word-break: break-word; overflow-wrap: break-word; max-width: 750px; color: #333333; letter-spacing: 0px; white-space-collapse: preserve; opacity: 0.5; text-align: right;">Alibaba Translation</div>
               <p> </p>
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               </div>
            </div>
         </div>
      <div class="message-read-type" style="box-sizing: border-box; margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline; width: 288.734px; text-align: right;"> </div>
      </div>
   </div>

2023-06-16 점아이콘

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0 바세-린

이라고 답장주네요.. 아직 연락이없다 이런거죠?

2023-06-16 점아이콘

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@바세-린 세관에서 전화올때까지 기다릴거같은데 아니면 전담 직원이 일이 밀려있을수도 있겠네요

우체국 EMS로 중국 보낸 홍삼 한달 후 반송..."통관은 소관사항 아냐"
우체국 'EMS' 서비스에 대해 소비자와 업체 간 이해가 달라 분쟁을 빚고 있다. 소비자는 우체국쇼핑에서 우체국 국제특송(EMS)을 이용하며 수령자에게 도착할 때까지 전 과정을 관리받을 수 있다고 생각했다. 그러나 통관 과정 중 생긴 문제에 대해 안내를 받지 못했을 뿐더러 오랜 시간 세관에 계류돼 상품가치가 훼손됐지만 손해 배상도 받을 수 없었다. 우체국에 따르면 통관 부분은 업무 영역 밖의 일이어서 이 부분에 발생한 문제는 책임 권한이 없다. 서울시 강서구 화곡동에 사는 김 모(여)씨는 지난 9월9일 우체국쇼핑에서 홍삼진과1...

http://www.consumernews.co.kr/news/articleView.html?idxno=521839

저쪽에서 통관 절차 안하면 반송 될테니까 너무 오래걸리는거 같으면 알리 상담원이랑 얘기를 해보세요

2023-06-16 점아이콘

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