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Dear buyer,
Thanks for your reply.
Money will be returned to your payment account directly.
In this case, you can open a dispute, it would be highly appreciated if you can choose the ¡¼Personal Reason ¡½:
1 - There is a problem"do you receive the package",you can choose "yes"
(Do not worry, we will refund to you,as other reasons have a bad influence on our store, hope you could do us a favor)
Please select ¡¼Return and Refund¡½
2 - After that please choose ¡¼Personal Reason¡½
3 - Choose the reason such as : I ordered by mistake or I no longer need the product,etc.
4 - Then put the amount that should be refunded.
5 - The last section it ask to specify why I am requesting a refund. You can write that I ordered by mistake.
6 -¡¼Don't fill in the tracking number and CONTACT US¡½.
Are these steps okay with you ?
Please choose personal reason such as "I no longer need the product"
¡¼We will agree the dispute and give up return in the end¡½
By the way , we know dispute will refund you and won't take service fee.
So it is better for you.
¡¼Don't forget to notify us after achieving the above steps, thank you.¡½
Please advice,
Nice day
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