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I understand that you had already received a refund for this item from the claim that you've filed on this transaction
but the seller is saying that they have already shipped the item to you and when you informed the seller about the refund, they asked you to return the item when you receive them and also mentioned about appealing the outcome of the claim. I appreciate your efforts in communicating with your seller and trying to resolve your issues amicably


I have checked the details and can see that the case was already closed in your favor with full refund. However, upon checking the tracking of this case I can see that the item was not delivered to you and might have lost in transit. So, you need not worry about this case. If seller appeals for this case we will have to deny the appeal.

 

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