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아마존에서 직구했는데 번역좀 부탁해도 될까요 6
분류: 질문
이름: redoceanvz


등록일: 2016-12-08 17:43
조회수: 359 / 추천수: 0





Hello,

I'm sorry to hear you didn't receive your package yet.  I completely understand your disappointment. That's definitely not what we want our customers to experience.

Typically, late packages arrive not long after the date listed. Please wait a little longer before requesting a refund or replacement. Otherwise, you might have to return a package.

As an online retailer, we rely heavily on the carrier to deliver our orders to our customers and sometimes, despite all our efforts, there can really be unforeseen incidents that are beyond our control.

I understand the inconvenience this situation has caused. On this occasion, I would like to offer you a refund of the original shipping charges, a value of 6.4 USD as a gesture of good will.

This refund will go through within the next 3-5 business days and will appear as a credit on your billing statement. Please note that this does not include your bank's processing time.

In this case, please wait up to end of October 2, 2016, so that your original order will be arrived. 

The business of our customers is very important to us, and we are working hard to improve the service and selection we provide to you.

When your order arrives, there's no need to contact us. However, if you haven't received it within end of December 15, 2016, please let us know. We'll issue full refund or replacement for this order right away.

Please visit the following link to provide the information we requested:

http://www.amazon.com/rsvp-mi?c=wugyrrhd3575343809&q=o2r

One of the benefits we try very hard to offer our customers is convenience. I'm very sorry for the inconvenience you experienced.

We look forward to seeing you again soon.

We'd appreciate your feedback. Please use the links below to tell us about your experience today.

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